Postal Costs and other information
We use Royal Mail First or Second class post for all orders unless you specify otherwise. Postage costs £2.95 for 2nd class, or £3.25 for 1st class postage, for all UK orders. If your order value reaches £35, then post is free. Please note that neither First Class or Second Class Post are time guaranteed service- we can also offer a guaranteed next day service using a courier at a fixed rate of £8 per parcel.
Please note that our cut-off time for same day despatch is 2.30pm. While often orders placed later than this also leave the same day we can't guarantee this, especially at peak times such as Christmas. If your order is urgent, please telephone us to check our current despatch times before placing your order- thank you.
Royal Mail aim for a 3 day delivery time for mainland UK orders. In our experience, at least 25% of orders do not arrive within this time, and can often be substantially longer. If your order is in any way urgent, please, please consider a guaranteed service! We cannot replace an order delayed in the post until 10 working days have past.
We ship to Europe, USA, Canada and many other destinations worldwide. We offer a choice of Airmail or International Signed For delivery methods. Airmail is cheaper, but not time guaranteed or trackable, or insured. International Signed For delivery is trackable and insured- we e-mail you the tracking number once the order has left us. International shipping is based on the value of the order. To find your shipping cost, add items to your basket, and start checkout. You will see the calculated prices before you commit to pay, and you have the option there to cancel or proceed through checkout and payment.
You can find average delivery times to your location by visiting www.royalmail.com. Please note that you may be charged import duty when your order arrives.
International Shipping Times.
We tend to find that shipping times stated on national mail office websites are optimistic. As a rough guide, your orders should arrive as follows:
Europe: Airmail and International Signed For usually take 7 to 14 days to arrive.
USA/Canada: Orders by Airmail can take up to 4 weeks to arrive, although most arrive in around 20 days. International Signed For can be a little quicker.
If your order is urgent, we can also use a courier such as FedEx or DHL. We have some quite competitive pricing, but as each order is costed separately we will need to know what you want to purchase and your zip code to calculate it. Please contact us with this information if you would like a quote.